Terms and conditions
1. These terms and conditions ("Terms and Conditions" or "Agreement") govern and determine this web
site and / or applications (hereinafter referred to as the SITE) provided
by Maisie Solutions EOOD,
with its registered address at: 17A Naum St., district Lozenetz Sofia, Bulgaria (hereinafter the
"Maisie Solutions EOOD").
2. The site is provided by Maisie Solutions EOOD. A Client, for the purpose of these Terms
and
Conditions, can be any individual, who is willing to use or benefit from the services provided by
Maisie Solutions EOOD. The words "you" and "user" refer to all persons who use the Site.
By Your
actions related to registration, using the services of the website, including using the information
available on the site without registration, you agree with the "Terms and Conditions". The use of
the Site does not grant you, as "consumers", any ownership rights over the content, data and
materials available to you through the site. An IP address is a unique identifier, associated with a
computer, website or resource of a particular visitor in a way that allows localization in the
global Internet network.
3. These Terms and Conditions constitute a contract that governs the relationship
between Maisie Solutions EOOD
and the users of the services provided by the site. These Terms and Conditions apply
to the whole content on this Site. A Website, for the purpose of these Terms and Conditions, is a
special place in the global Internet network, accessible through its unique address where a set of
web pages are loaded through the user's browser upon the web address entry. By visiting this
website, you hereby duly grant your full consent to be bound by the Terms and Conditions of the Site
and all other conditions, in relation to and arising from and by its use. Your consent is considered
granted by using the Site, its every menu category or sub-category, section or subsection, as well
as by the emergence, development and termination of any legal relations arising from and by the use
of this website. By visiting this website, you hereby duly grant your full consent for the
collection and use of your personal information for the use of the site and all relations arising
from or connected with the site. By registering and using the Site, you are bound to both the
current configuration of the website, and all changes to it, made in the form of additions and
changes or development of new menus, categories, sections and others. Provided you do not agree with
the above or do not want to be bound by the Terms and Conditions of this Site, you are not permitted
to use, visit, or enter into any legal relations with the site.
4. To accept these terms and conditions, you must be an adult of legal age of majority in the country
in which your account is registered. you are legally and financially responsible for all actions on
your account, including the actions of children and anyone else with access to your account.
Services
The service offered by the site gives access to online yoga classes (the "Service") on a fee-based
subscription basis. The date of your account registration shall also be deemed as the
date of the paid subscription start in effect (according to the conditions provided hereto), and the
fact of your account registration means your express consent with conditions of this clause
including your consent to the paid subscription. The Service is produced by special software through
a specially created algorithm as per customer responses that are analyzed and a food and / or
training mode is generated.
Relaxing-yoga account holders access the Relaxing-yoga Service using following
types of paid
Subscriptions:
-
1.95 EUR Trial Service:
Your trial membership will entitle you an access to our Service with the price of 1.95 EUR
for a period of 3 days since the date of your account registration;
-
65.85 EUR Service:
Since the first day after the Trial Service period end up (means 3 days after the account
registration date) you will be entitled to our Service based on a monthly fee subscription
with a price of 65.85 EUR per each month of the subscription.
The prices are subject to offers, discounts and changes may be applied at any time. We
reserve the right to alter discount amount: 10%, 30% and 50% discount may apply.
You can easily cancel the paid subscription by sending a request to our support by email to
support@relaxing-yoga.com
.
Please be aware that the descriptor (or subject line) that appears on Your credit card entry
will be relmpay.com +359 2 437 2471.
Affiliated sites
relaxing-yoga.com expects its partners, advertisers and affiliates to respect
rights and security of
our users. Be aware, however, that third-parties, including our partners, advertisers, affiliates
and other content providers accessible through our site, may have their own policies and practices.
relaxing-yoga.com is not responsible in any way for any
services/goods/materials etc. that may be
sold/supplied/provided/offered to You by such third-parties. Features available on our site may
offer services operated by third-parties. When you are on a feature or page operated by a third
party You should check properly the applicable terms, conditions and other regulations of the
aforesaid third-parties.
Thus, relaxing-yoga.com does not control services/web-pages/features
operated by third-parties
and is not responsible for any actions, services, goods or policies of such third-parties.
relaxing-yoga.com does not endorse any product, service, or treatment
advertised on the
relaxing-yoga.com or web-sites of third-parties. Your further relations
with third-parties are
beyond the control of relaxing-yoga.com and this policy.
Liability of relaxing-yoga.com and Disclaimer
The use of relaxing-yoga.com website and the Service is at your own risk.
The relaxing-yoga.com website and the Service are provided on an "as is"
basis. Maisie Solutions EOOD, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL
WARRANTIES, EITHER EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the
foregoing, Maisie Solutions EOOD makes no representations or warranties about the
following:
The accuracy, reliability, completeness, currentness, or timeliness of the content, software,
text, graphics, links, or communications provided on or through the use of
the relaxing-yoga.com
website or the Service.
The satisfaction of any government regulations requiring disclosure of information on
prescription drug products or the approval or compliance of any software tools with regard to the
content contained on the relaxing-yoga.com website.
In no event shall Maisie Solutions EOOD be liable for any damages (including,
without
limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or
damages resulting from lost data or business interruption) resulting from the use of or inability to
use of the relaxing-yoga.com website or the Service, whether based on
warranty, contract, tort, or
any other legal theory, and whether or not Maisie Solutions EOOD or any third-parties
mentioned on
the relaxing-yoga.com website are advised of the possibility of such damages.
Maisie Solutions EOOD
shall be liable only to the extent of actual soundly proven damages incurred by
You. Maisie Solutions EOOD
are not liable for any personal injury, including death, caused by your use or misuse
of the Site, Content, or Public Areas (as defined below). Any claims arising in connection with Your
use of the relaxing-yoga.com website and Service must be brought within one
(1) year of the date of
the event giving rise to such action occurred. Remedies under these Terms and Conditions are
exclusive and are limited to those expressly provided for in these Terms and Conditions.
Requirements for clients
1. Unless otherwise stated in these Terms and Conditions or online, any distribution for commercial
and / or advertising purposes, publication or use of this site or any information, data or materials
is strictly prohibited.
2. The Client warrants and agrees that while using the Site and / or the services provided on or
through it, should not: impersonate another person, by providing other personal details as his own;
try to get unauthorized access to other computer systems through the Site; collect email addresses
and / or other contacts and any personal information or use any other means of obtaining lists of
users or other information from or through the Site; Collect information on a server or database
connected to the Site in order to provide services; Use the Site or the provided services in a way
that would lead to overload, interruption, damage to the website; use the Site in a manner that
violates the rights thereon; use the Site in a manner that violates applicable law.
3. The client agrees that he/she will not use the Website in a way that would prevent other parties
to use the Site.
Personal information
1. When using the Site and / or services provided on or through the Site you may be asked to provide
certain personal information that later will be called "user information". The information you
provide will be used only to process your request.
2. You agree that Maisie Solutions EOOD shall use the information provided by you in order
to contact
you for the activities related to the Site and the services offered by the
company. Maisie Solutions EOOD takes no liability related to the information you provide
regarding your application to any
third parties.
3. You acknowledge that the information you provided when you using the Site is accurate and complete
and undertake, if necessary, to provide Maisie Solutions EOOD your current e-mail address
in order to
receive updated information by Maisie Solutions EOOD. In addition, we may ask you to
provide us with
certain information such as age, sex, physical characteristics, sports preference, in order to adapt
our services to your needs. You acknowledge and agree that you are solely responsible for the
accuracy and content of the information provided by you.
Collecting information from visitors
1. Maisie Solutions EOOD collects information automatically and through the use of
electronic tools
that are not visible to our visitors. For example, we can register the name of your Internet Service
Provider or use "cookie" technology to recognize you and hold information from your visit.
2. The cookie may store your user name and password, sparing you entering this information each time
you visit the Site, or may control the number of times you encounter a particular advertisement
while visiting Site. In some cases, you can choose not to provide Maisie Solutions EOOD
information,
for example by setting your browser to refuse to accept cookies, but if you do, you may not be able
to access certain parts of the Site or you may be asked to re-enter username and
password. Maisie Solutions EOOD
collects information to enhance your visit and deliver individualized content and
advertising.
3. Maisie Solutions EOOD may use personal information collected via the Site to
communicate with you
regarding your preferences for products and services offered by Maisie Solutions EOOD,
and other
topics we think you might find interesting. Personal information collected
by Maisie Solutions EOOD,
may also be used for other purposes, including, but not limited to administration of the site,
troubleshooting, processing of e-commerce transactions, administration of loyalty programs, and other communications with You for marketing purposes.
4. Maisie Solutions EOOD may disclose your information upon a court rule or in other cases
where there
is reason to be required to do so by law, in connection with the collection of amounts due and / or
law enforcement in case that it is appropriate or necessary.
Guarantees
Maisie Solutions EOOD is not responsible for late or rough handling requests if this is
due to
circumstances that do not depend on us - force majeure, chance events and problems with the
Internet. The site is not responsible for damages caused to the software, hardware or
telecommunications equipment or loss of data arising from materials or resources searched, loaded or
used in any manner via the Site. The Site is not responsible for whether you will achieve a specific
result by using the provided workout program as far as this circumstance depends on many more
factors that are beyond the control of the Site. Maisie Solutions EOOD is committed to
protecting the
security of your personal data. We use technical and organizational measures to protect your
personal information from unauthorized access, theft and loss.
Right of use
1. To use the site you must be 18 years or of legal age in your country/state to which you are
entitled to enter into independent contracts if that age is more or less than 18 years for your
country/state. Persons who are under 18 or under the legal age, which allows separate contract
("Minors") are forbidden to use the Site.
2. We do not collect any personal information on minors. If we become aware of any
information received from minors, we will delete it as soon as possible. If you have data
information located or brought on Site by minors please contact us by e-mail
support@relaxing-yoga.com
. Maisie Solutions EOOD is not responsible for any damages due to
incorrect information submitted by the user. You are responsible that the information provided by
you (including age) entered in the Site, is accurate and complete.
3. You may access and browse the Site on your computer or other device, unless otherwise indicated in
these Terms and Conditions or the website.
4. Prints from the Site should be used for your own personal use, unless otherwise provided in the
Terms and Conditions, the use of services is only for your personal use.
5. You declare that you will use the website as intended, as described in these Terms and Conditions.
If you register or use the Website on behalf of a company or organization you declare that you have
the necessary rights given to you by your employer to bind to the said "Terms and Conditions". If
you are using the Site on behalf of a company and earn money through this, you are obliged to inform
Maisie Solutions EOOD immediately.
Governing jurisdiction and applicable law
Our Website is operated and provided in the State of Bulgaria. As such, this web site and / or
applications are subject to the laws of the State of Bulgaria, and such laws will govern this
Agreement, without giving effect to any choice of law rules. Maisie Solutions EOOD makes
no
representation that our website or other services are appropriate, legal or available for use in
other locations. Accordingly, if you choose to access our site you agree to do so subject to the
internal laws of the State of Bulgaria.
Complaints Procedure
If you have a complaint about our services, we want to hear about it and we will do our best to put
it right.
Our Customer Complaints Procedure has the following goals:
- To deal with complaints fairly, efficiently and effectively;
- To ensure that all complaints are handled in a consistent manner throughout;
- To increase customer satisfaction;
- To use complaints constructively in the planning and improvement of all services.
Who can complain?
Anyone who is:
- Receiving a service from the relaxing-yoga.com;
- Caring for someone who has a complaint;
How to complain
The Maisie Solutions EOOD would like to sort out any complaint as soon as possible.
If you are not satisfied or do not wish an informal solution, you may pursue a formal complaint.
Write down your complaint and send it to: support@relaxing-yoga.com
What Happens Next?
You will receive acknowledgement of your complaint within 14 working days. You may be contacted to
make sure
that we have understood your complaint properly. You may be asked to provide more details in order
to
investigating the complaint.
You will receive a response to your complaint within 28 working days of its receipt. Any extension of
this time
limit requires your consent.
Does this always happen?
In all cases, a complaint will be given full and fair consideration.
However, if as a result of your complaint, services cancellation or termination, a refund procedure
will
apply.
We can change these "Terms and Conditions"
Maisie Solutions EOOD reserves the right to change the Terms and Conditions at any time
without any
notice to you. You hereby agree/undertake/consent that the latest current "Terms and Conditions" are
always available on the website. Your further usage of the Site after the changes constitute your
entire understanding and acceptance of the changes and the Terms and Conditions. If you disagree
with the current "Terms and Conditions" or any later version and/or change, then you should not use
the site.
Copyright Information and Site content
1. All content included or available on this site, including site design, text, graphics, interfaces,
and the selection and arrangements thereof is ©2018 Maisie Solutions EOOD, with all
rights reserved,
or is the property of Maisie Solutions EOOD and/or third parties protected by
intellectual property
rights. Any use of materials on the website, including reproduction for purposes other than those
noted above, modification, distribution, or replication, any form of data extraction or data mining,
or other commercial exploitation of any kind, without prior written permission of an authorized
officer of Maisie Solutions EOOD is strictly prohibited.
2. You hereby strictly and fully agree that they will not use any robot, spider, or other automatic
device, or manual process to monitor or copy our web pages or the content contained therein without
prior written permission of an authorized officer of Maisie Solutions EOOD.
3. We are not liable for the accuracy, reliability, results and proper use of information obtained
through the Site. Using information provided by employees of the Maisie Solutions EOOD,
and other
people associated with the Site (associates) or visitors, is entirely your own risk. We reserve the
right at all times to disclose information that is essential for the criminal prosecution and / or
to resolve a legal dispute. The Client has no right to print or copy information from a separate
site for its use for commercial or other purposes, which may violate the rights granted to us by
law.
Descriptor
Please, be aware that descriptor or subject line will be relmpay.com +359 2 437 2471.